Waitrose operates three store formats: standard Waitrose supermarkets, smaller market town stores and the recently-launched convenience store format.
- Supermarkets – Waitrose supermarkets focus on high quality produce. They stock a large number of own-brand products and offer one of the largest organic ranges in the UK , with over 1600 organic products. Some stores also offer a selection of John Lewis-branded goods. A number of branches also offer a Quick Check service, which allows customers to scan their goods and pack them as they shop. Payment is then made in one go at the Quick Check till.
- Market town stores – The smaller market town stores focus on offering customers fresh produce and specialist foods. The first store opened in St Neots, Cambridgeshire, in May 2008 and was followed by outlets in Buckingham, Brackley (Northamptonshire) and two in London .
- Convenience stores – The retailer’s convenience store format was launched in December 2008 in Nottingham . The 5,800sq ft Trinity Square outlet (its smallest branch) focuses on specialist service counters and fresh produce. It also features a ‘Time of Day’ concept that allows customers to order breakfast, lunch or dinner to go. Three more convenience stores are due to open in spring 2009.