Self service checkouts become haven for stolen goods

Supermarket customers are stealing more than £1.6 billion worth of products every year, as a result of frustration caused by self-service checkouts.
According to a new study, consumers take an average of £15 worth of goods each month because they get angry while trying to operate the “more convenient” method, which is hailed as a time-saving exercise.
One in five shoppers admit stealing products at the checkout. However, most offenders are likely to do so again when they realise they can get away with it.
The majority of users admitted they first took goods – such as fruit and vegetables – because they could not work the machines.
Crispian Strachan, former chief constable of Northumbria Police and tutor at Cambridge University’s Institute of Criminology, noted that stealing from self-service tills is just as bad as hiding goods in a handbag or stealing someone’s purse.
He said: “What people have always done is rationalise it to themselves as something that ‘nobody will notice’ anyway, but I don’t see it like that. These costs are passed onto the store and the taxpayer.”