Marks & Spencer Jobs

Marks and Spencer

MarksandSpencer.com

From its humble beginnings as a market stall, M&S have grown to become one of the leading UK retailers specialising in clothing, food, homeware and financial services.

With over 500 stores and 68,000 employees worldwide, it offers a diversity of careers to suit many levels.

Marks and Spencer are famously known for their outstanding customer service and superior quality products. It comes as no surprise that when selecting their workforce they look for those individuals that can support their brand image and respect their values.

Job opportunities with Marks and Spencer

M&S offer a number of routes to employment with them. You can choose to work in your local store or pursue a career at the Head Office. If you’re a graduate then you may chose to apply for their award winning Graduate Scheme.

If you are interested in working in your local M&S store then there are three main career options available to you. These are Customer Assistants, Section Managers and Retail Managers.

The Customer Assistants are the face of the organisation therefore you will need be a ‘people person’ and committed to providing an outstanding service.

Other attributes needed for this role are; to be friendly, enthusiastic and a team player who is confident even under pressure.

The Customer Assistant roles are available across many departments including Clothing, Visual Merchandising, Home, Foods and Cafe Revive.

Section Managers are responsible for taking charge of a small are in a large store.

They are responsible for coaching, motivating and inspiring their team of customer assistants to deliver a outstanding customer service. They will be managing between five to twenty five people and oversee the training and development needs of the individuals they manage.

The Retail Manager on the other hand is responsible for the commercial performance of the whole store.

They will not only drive sales and identify customer behaviour but also manage staffing costs and increase turnover. Joining the organisation at this level requires a range of skills and experience including managing people, financial performance, budgeting and analysis.

The Head Office which is based three miles from London City is home to Marks and Spencer’s support services.

Here you can pursue careers in Buying, Merchandising, IT, Marketing and Supply Chain. If you are interested in careers in Finance or HR then the Shared Services offices based in Salford Quays Manchester is the place for you.

Marks and Spencer Graduate scheme is one of the best offered in the industry. It offers individuals a first class training and development opportunities in retail. To secure a place on the M&S Graduate scheme you don’t need a particular degree but you do need to be good with people.

Rewards and benefits

As well as a competitive salary and performance awards Marks and Spencer offer a whole host of benefits to attract, motivate and retain their employees. These include:

Employee discount – 20% discount on all store purchases for you and your family
Pension - a defined contribution retirement plan is offered to all new employees
Bonus – an annual bonus scheme is open to all employees
Extras – a range of exclusive offers and discounts including health club membership, leisure attractions, holidays and many more products and services.